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Get better at what you do

Improve your workflow efficiency through Kanban

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Corporate training for Kanban and Agile practices.

Get quality training tailored to the needs of your organization.
The general principles and practices will be illustrated using customer-provided use cases.
Our certified instructors are industry professionals with years of real-world experience, delivering courses that are both engaging and practical.

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Professional Certification in Kanban and Agile practices.

Stand out as a certified Kanban expert, Agile practitioner or Product Owner with our certification exams.
Get industry recognition for your achievements through our digital badges.

 

Why Kanban?

Kanban is an Agile methodology used to manage and optimize workflow.
Similar to how a system of dams regulates the flow of water in a river, Kanban helps regulate and enhance the flow of value to customers.
It can be applied in both project management and operational work and is based on LEAN management principles.


Do you want to minimize waste, maximize value and create predictability?
Look at the Kanban way of working!

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Kanban Canada brings the work experience to the training room.
We explain the principles and we demonstrate the practices.
We tailor the training delivery to exactly what your organization needs.

100% Canadian!

Kanban will help you continuously improve your workflow efficiency.
We tell you why and show you how!

Why KanbanCanada?

Use Case: Managing a funnel of on-demand work requests. 

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The Reporting team produces a variety of custom financial reports on demand for different departments.

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The Reporting team always has a variety of report requests at different stages, with some awaiting processing and others currently in progress.

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The Reporting team needs to manage and optimize its workflow to create predictability around expected completion dates and to maximize the value generated throughout the process.

The Reporting team needs a Kanban system.

Use case: Managing a funnel of repetitive work items.

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The Service Assurance team handles and resolves customer tickets and cases.

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At any given time, the Service Assurance team has several open tickets, with some awaiting processing and others actively being worked on.

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The Service Assurance team needs to manage and optimize its workflow to minimize ticket resolution time and maximize the number of tickets closed each day.

The Service Assurance team needs a Kanban system.

Use case: Managing a project backlog.

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The Project Delivery team works to complete items from the product backlog.

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Because of the diverse nature of items in the product backlog, the Scrum method has proven inefficient in similar past projects.

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The Project Delivery team needs to manage and optimize its workflow to reduce delivery times, enhance team efficiency, and maximize the value created. 

The Project Delivery team needs a Kanban system.
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Below are examples of OKRs that Kanban is particularly suited to address.
These OKRs focus on workflow efficiency, transparency, and continuous improvement.
They align with the Kanban core principles of visualizing work, limiting WIP, and improving flow.

OKR-1

Objective: Streamline processes to increase productivity and reduce waste.

Key Results:

  • Reduce cycle time for work items by 15% over the next quarter.

  • Achieve a 90% adherence rate to Work-In-Progress (WIP) limits.

  • Reduce task handoff delays by 20% through better visualization and assignment of tasks.

OKR-2

Objective: Foster better communication to avoid bottlenecks and increase clarity.

Key Results:

  • Ensure that 95% of tasks are assigned and tracked using Kanban boards.

  • Reduce the number of blocked tasks by 30% through improved cross-functional collaboration.

  • Increase the use of Kanban board comments and tags by 25% for context sharing

OKR-3

Objective: Improve delivery reliability to meet stakeholder expectations.

Key Results:

  • Reduce the percentage of overdue tasks to less than 5% by maintaining clear workflows.

  • Complete 95% of planned work within the forecasted timeframe by optimizing the workflow.

  • Increase stakeholder satisfaction score by 15% through timely and transparent updates on project progress.

OKR-4

Objective: Build a culture of learning and refinement in workflows.

Key Results:

  • Conduct monthly retrospectives to identify and implement at least three actionable workflow improvements.

  • Reduce workflow bottlenecks by 20% using insights from cycle time and lead time metrics.

  • Increase the percentage of resolved issues from retrospective actions by 40%.

OKR-4

Objective: Create transparency in task ownership and progress.

Key Results:

  • Ensure 100% of tasks on the Kanban board are assigned to specific owners.

  • Maintain real-time status updates for all active work items at least 95% of the time.

  • Increase the percentage of tasks with detailed acceptance criteria to 90%.

The voice of our customers is loud and clear!

 TESTIMONIAL

The teacher's dynamic energy, mastery of the material, and interest in his students' learning
made this an outstanding experience.

 TESTIMONIAL

The teacher's unwavering dedication and evident passion for the course are truly inspiring, reflecting his commitment to ensuring every student grasps the material fully.
His willingness to go the extra mile by dedicating additional time to address questions at the conclusion of each lecture is a testament to his genuine care for his students' understanding and success.

 TESTIMONIAL

The instructor was great! Would take one of his courses again anytime!
The examples and real-life professional experience he shared were some of the most important and memorable learning moments.

Our Customers and Partners

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About Kanban

The Kanban Method is a means to design, manage, and improve flow systems for knowledge work. 

  • Start with what you do now

  • Agree to pursue improvement through evolutionary change

  • Encourage acts of leadership at every level

  • Visualize, Limit work in progress, Manage flow, Make policies explicit, Implement feedback loops, Improve collaboratively, Evolve experimentally

Transparency, Balance, Collaboration, Customer Focus, Flow, Understanding, Agreement, Respect 

  • Understand and focus on your customers’ needs 

  • Manage the work; let people self-organize around it

  • Evolve policies to improve customer and business outcomes

  • Service Request Manager

  • Service Delivery Manager

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